Security is Our Focus

People's United Bank takes responsibility in safeguarding your personal information seriously and have implemented commercial grade security systems and other controls to protect your information. We guarantee that our personal deposit customers will be reimbursed if unauthorized transactions occur on your online account.

While People's United Bank works toward protecting the confidentiality of your online information, we can't do it alone. Just as in the real world, where you take steps to protect your financial information, you will need to take ownership of your online security.  

Understanding Cyber Fraud

A majority of today's online threats involve malicious software (malware) being installed on customer PCs. Understanding how malware can get on your PC is the first step in protecting your PC from becoming infected in the first place. A computer infected with malware could be used to steal sensitive files from your PC, your online banking login credentials, or commit identity theft.

Another common threat involves the use of Social Engineering (pretending to be someone you are not) to steal sensitive information from individuals. The main avenue for this threat is through unsolicited e-mail, text messaging, and phone calls. If you receive an unsolicited request for sensitive information, do not provide it without first verifying the request is legitimate. For example, if you receive an email from an organization requesting your personal information, you should not reply to the email. Instead, you should call the organization directly to confirm if the email is legitimate. Note: People's United Bank will never request sensitive information via email or text message.

The more you know about today's threats, the better prepared you are to defend against them.