Have you ever needed to pay a friend back for lunch? Pay a daycare or lawn service provider? How about sending money to your son or daughter away at college? For these reasons - and more - you can use Person-2-Person Pay to send money without exchanging checks, cash or account numbers.
To get started you need a People's United Personal Checking or Money Market Account, Online Banking, an email address and mobile phone number.
Why use Person-2-Person Pay? Person-2-Person Pay means sending money directly from your Checking or Money Market account without the use of a third-party service...and it's FREE!
Recipients do not need to be a People's United Bank customer or enrolled in Person-2-Person Pay
What is Person-2-Person Pay?
Person-2-Person Pay is a convenient way to send money using People’s United Online or Mobile Banking from your People’s United Bank checking account to anyone who has a United States bank account.
What options are there to send a Person-2-Person Pay payment?
Is there a fee to use Person-2-Person Pay?
There are no fees for the Person-2-Person Pay service.
Does my recipient have to be enrolled in Person-2-Person Pay to receive a payment?
Person-2-Person payments can be sent to anyone and the recipient does not have to be a People's United Bank customer or enrolled Person-2-Person Pay.
How do I enroll in Person-2-Person Pay?
Getting setup with Person-2-Person Pay is easy.
Is there a limit to the amount that can be sent?
Person-2-Person Pay transactions can be up to $2,000 per transaction/per day.
When will payments be available?
Depending on how the payment is sent, determines when the money will be available.
When is the payment debited from my account?
When the money is debited from your account depends on how you choose to send it.
How long does a recipient have to claim a payment?
The recipient has up to 10 calendar days to claim the payment after it is sent.
Is my personal information shared with my recipient?
No account or financial information will be shared with your recipient. In order to process your transaction, we may share your name, email address and phone number with the recipient, in addition to anything you enter into the optional message field.
What is a "contact" and how do I create a contact?
A contact is a person you setup as a recipient of a Person-2-Person payment. The only information required to add a contact is the first name, last name, and a mobile phone number or email address where we can notify the contact that they have received a payment. Additional delivery information including the contact’s bank account can also be added.
How is my recipient notified of a payment sent to them?
Your recipient will be notified using the information you provided to send the money.
Where can Person-2-Person Pay payments be sent?
Person-2-Person Pay payments can be made to customers residing anywhere within the United States, its territories (American Samoa, Virgin Islands, Northern Mariana Islands, Guam, Puerto Rico, and the District of Columbia), and military installations.
Can a payment be edited or canceled after it has been submitted?
If you have sent the payment using a bank account or PayPal delivery method, then the payment cannot be edited or canceled. Payment processing begins immediately after you submit the payment.
However, if you sent the payment to an email address or mobile phone number and your recipient has not claimed it, you can cancel the payment by clicking the “Cancel payment” link on the Outgoing Payments tab.
How do I know if my recipient has claimed funds sent to them by email or mobile phone number?
You can view all of your Person-2-Person Pay transactions using Online and Mobile Banking. Select Outgoing to view all sent Person-2-Person Pay transactions which include a current status.
What happens if my recipient has not claimed a Person-2-Person Pay payment sent to them by email or mobile phone number?
The payment will expire after 10 calendar days and you will need to initiate a new payment.
How do I accept a Person-2-Person payment?
As an enrolled Person-2-Person Pay customer you will be able to claim payments using Online or Mobile Banking. Simply select the Incoming or Activity tab to view, accept or decline your received Person-2-Person payments.
If you are not enrolled into Person-2-Person Pay, the notification that you receive will provide a few simple steps to claim the funds sent to you.
For questions about Person-2-Person Pay, contact 1-800-525-9248, or visit your local branch.